How to join?

New to govroam?

Follow the procedure below and configure your govroam via our interface.

  1. The first step is to contact our Customer Relations team to initiate the enrollment process.
    You can do this by sending a mail to servicedesk@belnet.be.
    In response, you will be requested to send 2 completed and signed copies of the govroam agreement.

    You can find the agreement here in French and Dutch.
    The agreements need to be sent to:
     

    Belnet
    Customer Relations Team
    Louizalaan 231 Avenue Louise
    1050 Brussels

     

  2. Subsequently,  you need to configure the RADIUS and 802.1X authentication on the part of your network dedicated to govroam.
    A Technical Advisor will contact you to discuss the technical details of the configuration within your organisation.
     
  3. Once the enrollment is done you need to fill all your data on the govroam configuration interface. You can then log in to this site with your Belnet Personal Login. The user manual of the interface is found here in French, Dutch and English.
     
  4. When all required information is correctly filled in, testing will be done on both our end and your end.
     
  5. If the tests are conclusive, we will add you to our online list of participants.